What products does Braimond sell?

Braimond offers walk-behind lawn mowers, riding lawn mowers, robotic lawn mowers, leaf blowers and hedge trimmers.

How can i place an order?

Browse our categories, add your selected items to the cart, and complete your purchase through our secure online checkout system.

Do you ship internationally?

Currently, Braimond ships only within the United States. International shipping is not available at this time.

What are the shipping fees?

We provide free standard shipping on all orders within the United States.

What is your estimated delivery time?

Order handling takes 1–2 business days, and shipping transit typically takes 4–5 business days.
Estimated total delivery time is 5–7 business days.
Orders placed after 6:00 PM Eastern Time (ET), on weekends, or on holidays begin processing the next business day.

Why hasn’t my tracking information updated?

If your tracking details have not updated within 48 hours after shipment, please contact our support team. We will promptly review the issue and assist you.

Can i cancel my order after placing it?

Yes. Orders may be canceled for a full refund as long as they have not been shipped. Please contact our support team immediately for assistance.

What if i recieve a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, contact support@braimond.com within 30 days of delivery. We will arrange a replacement or refund according to your preference. Braimond covers return shipping costs for approved returns.

How do i return a product?

You may request a return within 30 days of delivery. Contact support@braimond.com with your order number and the reason for your return. Once approved, we will provide return instructions and a free prepaid shipping label. Standard returns must be unused, uninstalled, and in their original packaging.

How do you charge restocking fees for charge?

No. Braimond does not charge restocking fees for approved returns.

How long do refunds take?

Approved refunds are issued to the original payment method within 7 business days after the returned product has been received and inspected. Additional bank processing time may apply.